Returns & Shipping Page

Return Policy

 

At DawgCo, we want every dog to feel comfortable in what they wear.If a hoodie doesn’t fit your dog as expected, we’re here to help.

We accept returns only in case of size or fit issues.

To be eligible for a return:

  • The product must be unused, unwashed, and in original condition
  • Tags and original packaging must be intact
  • Return request must be raised within the specified return window
  • Returns for reasons other than size or fit (such as change of mind) are not accepted.

  Exchange Policy

  • If the size you ordered doesn’t fit your dog, you can request a size exchange, subject to availability.

  • Exchanges are allowed only for size-related concerns

  • The product must meet our return eligibility conditions

  • Exchange requests are processed after the returned item passes quality checks

  • Our goal is to ensure your dog gets the right fit without unnecessary hassle.

  • Refund Timeline

    Once your return is received and inspected:

    Approved refunds are processed within 5–7 business days.

    Refunds are issued to the original mode of payment

  • Shipping Coverage

    We currently ship across India.


    All orders are carefully packed to ensure your dog’s hoodie reaches you safely and in perfect condition

  • Delivery Timeline

    Orders are typically dispatched within 1–3 business days.


    Estimated delivery time: 4–7 business days, depending on your location.


    Delivery timelines may vary during peak seasons or due to courier delays.

FAQs

Do you accept returns on all products?

Returns are accepted only in case of size or fit issues.

Can I exchange my hoodie for a different size?

Yes, size exchanges are allowed, subject to availability and return conditions.

How long does delivery take?

Most orders are delivered within 5–7 business days after dispatch.

Do you ship outside India?

Currently, we ship only within India.